UK’s Student Loans Co Project, Part II • The Register

Workday has been awarded a £9.8m contract for the second phase of an ERP project designed to improve efficiencies in financial and human resource management at UK’s Student Loans Company (SLC).

According to a tender notice, the US provider of SaaS applications has been awarded the contract for the “provision of Workday ERP software licenses and related services”.

In its annual report released earlier this month, SLC — an executive non-departmental public entity — said it was working on the second phase of its Workday implementation.

“We will continue to implement additional functionality in Workday, SLC’s new enterprise resource planning (ERP) system,” it said.

The new system, Adaptive Insights, promises new financial budgeting and forecasting to “reduce manual processes and provide more automated forecasting.”

It is also expected to support the SLC’s HR strategy “with new capabilities for performance management, absence management and strategic workforce planning”.

The Workday contract begins on January 31 and ends on January 30, 2027.

The SLC said it had completed the first phase of the Workday project, which provided core finance and HR functions as of November 2019, according to a previous annual report [PDF] for 2019/20 .

The annual report 2018-2019 [PDF] determined that the project was necessary to mitigate corporate risk. “Internal audit determined that some issues will take time to fully resolve, particularly the implementation of the replacement ERP system.”

According to a 2015 FOI request, Workday replaced Oracle’s e-business suite for finance and human resources at Student Loans Company.

SLC was busy with IT procurement. Last year Capgemini were handed a £150million deal to move on from a troubled history with information technology.

The outsourcing and consulting firm was awarded “a strategic platform delivery and technology services partner” and is poised to “provide a wide range of services in our platform delivery and technology services space with SLC Technology Group.”

In 2015, SLC saw £50m thrown down the drain for an aborted IT transformation project designed to provide a ‘digital by default’ system to cope with a sharp increase in student numbers.

Launched in 2013 in partnership with the Government Digital Service, it was intended to be a “robust and agile client-centric student finance system” to address the “very poor” student experience due to a lack of case information.

HCL had been appointed as a supply partner to build replacement core ledger and security modules, with three online applications going live in January 2014. It has been said that problems result from the integration between the internally developed software and the core engine provided by HCL. ®

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