The presentation dealt with this idea: That mobile communications does not have to be a tactical endeavor, it can be a deep strategic one enabling companies to run leaner, to reach audiences in new and novel ways, to redefine a company organizationally, and create new markets with new revenues. In ‘creating assets and access in the intention economy’ I challenged our thinking in how mobile communications plays the key role in this rapidly evolving story.

I don’t think you need to be a community purist – to see the flawed thinking. Reading through the article, of the usual players and companies lining up to bid for local TV franchises, with the same old, same old business models I found myself, making observations and asking all sorts of questions:

• When we are connected up to and across each other, when we can get what we need for each other, why do we need more of what we don’t need?
• A people will only be free when THEY control their own communications – Frantz Fanon
• Markets are conversations, and markets thrive through, commercial trading, knowledge and information exchange and entertainment, hence the role of the creation of a thriving market place is not about shoving stuff down tubes. Its not one way, and reality of the role of producer and consumer has collapsed.
• Those companies that use revenue sharing to open up, stimulate, motivate and create a rich diverse eco-system are those that are commercially thriving: GrowVC, Qustodian, Android, NTTDoCoMo, Threadless,  are but 5 examples. So why is local TV any different?
• Ask who uses a search engine = 99%? and what are we searching for? Knowledge and information. And we judge the quality of that knowledge and information by its ability for us to take and make decisions and transactions, right now, in 5mins time, this afternoon, tomorrow – we live in the intention economy.
• Where is mobile in all this – because when we have a mobile penetration of 120%+ in the UK but millions cant get in online, surely local commercial communications, must be supported by mobile services? Qustodian certainly believes so, hence their growing relationship with Atletico Madrid. Because local is community – community is local. But this truth does not serve the needs of national media players.

So how on earth do media companies believe they can fund their business models out of the institutional failure of paid for push advertising? The article quotes Pat Loughrey, former BBC director of nations and regions, says: “It’s arse about face. It would be a pity and perverse if what is created a just another metropolitan-dominated TV service, in which the UK is only viewed through national perspective and serving national advertisers.”

Related articles

• Channel 6 bidders explain why Local TV will work (newstatesman.com)
• Two more join bidders for national TV channel (guardian.co.uk)
• DMGT chief voices doubts over Jeremy Hunt’s local TV plans (guardian.co.uk)
• Dyke outlines plan for 80 local TV stations in UK (newstatesman.com)
• How impartial is Jeremy Hunt? (newstatesman.com)
• Ofcom delivers local TV report to Department for Culture, Media and Sport (blogs.journalism.co.uk)

Did the Church see Gutenberg coming? I asked this question recently at an event on innovation and disruption. Those of you that are fans of Blackadder, let me use the comedic twinning of Rowan Atkinson as Bishop Blackadder and his side-kick Tony Robinson as Baldrick.

So Baldrick comes running into Bishop Blackadders bedroom as he is preparing for his day

Blackadder: ahhhh there you are Baldrick, I wondered when you might turn up

Baldrick: sorry sir, I was out last night in the Tavern

Blackadder: the Tavern Baldrick, have you taken leave of your senses

Baldrick: well no sir, but I ended up over-hearing a conversation between two men, a Johannes Gutenberg and some other geezer, that, that, that, that,

(Baldrick pauses)

Blackadder: c’mon man out with it

Baldrick: that could change the whole power base of the church sir – Gutenberg has taken a wine press and he’s going to print bibles on it sir

Blackadder just stares at Baldrick, and slaps him around the head, knocking him over and then kicks him

Blackadder: POPPYCOCK Bladrick (turning to face the window looking out onto the town of Mainz and its surrounding countryside) As Bishop Baldrick, I rule everything I see, and even that which I don’t. How on earth do you think that some fool up in a garret in Mainz with a convertible wine press is going to reform the church, and remove our strangle hold over the whole of Europe, hmmmmm?

This particular question has a certain relevancy if not urgency today, as it was through Gutenberg’s invention we as a society moved from the Dark Ages into the Reformation. The Church controlled all, its omnipotence felt by every single European man woman and child. Yet within a brief decade of the printing of the 42-Line bible and the facsimile re-creation of Gutenberg’s printing press, between 8 – 20 million books had been printed, whereas before, none had existed outside of a monastery. Martin Luther unleashed of the power of the printing press to decouple the Church from its divine power base, whilst simultaneously challenging political stability.

The lesson is – when new communication tools are not only invented but ubiquitously adopted, they can become a tool wielded for profound societal and political change, if society wills it.

So lets ask another question; which business, which industry, which NGO or political organization, democratic or otherwise has not been touched by the impact of our most recent communications revolution? In a breath it seems, businesses defined by their socialness, community, and peer to peer interactivity have erupted in complete violation of the orthodoxy of traditional business, and how that business is made: controlled access to stuff, to information. This is the Gestalt Switch – once we were atomized but connected up to each other by big media but not across each other, today that power has eroded, people are using communication technology to get what they want and need from each other rather than through existing organisations and institutions.

In 2005, Facebook, and YouTube were born – we were aware of the emergence of digital communications but that was seen from afar, there but not here. Today Facebook has a congregation of 500 million people connecting and getting stuff done though its platform, Youtube uploads 20 hours of audio visual content every minute of every day of every year, Flickr holds the largest repository of still images anywhere in the world – but why all this sharing? Because, as USC Professor Henry Jenkins states, an expert on participatory cultures, we were ready for it. Linux is a co-created operating system, (which companies like IBM use) generating huge sums of money for those that build businesses around its services even though the operating code is free and the people that write the code do so for free. From a traditional standpoint it is illogical, yet it works.

At the same time we are using the words social media and social networking, which drip off our lips like an adman would say 60 second TV spot 15 years ago, it seems people are all atwitter about twitter and the CBI produces a report about how employees using “social media” during their working hours are losing the UK millions. The truth is the connection of participatory cultures, socialness and a communications revolution in the true context of our age has been misunderstood by many.

In The Enterprise of the Future a report published by IBM in 2006 – their survey of CEO’s revealed that 8/10 CEO’s saw significant change ahead and yet the gap between expected levels of change plus the ability to manage it had tripled. This is natural because as a new economy takes hold, as a consequence of the old one faltering, it unleashes a powerful set of forces that cleave the fabric of the economy along fault lines, consequently there is a catastrophic resistance to change. For example, social media from a business context is easy to dismiss, it is looked at with idling curiosity, or downright mistrust in the C-suite as it is not a core part of daily grown up business, sadly this is the same mistake which the church made in misunderstanding Gutenberg in his garret in Mainz.

The reality is people are a highly participatory social species, we are designed to work in aggregates, this is different to the logic that created firms perfected for industrial production. We are in the process of renegotiating that power relationship. What companies face today is a design problem and part of that problem is understanding that embedding socialness into the core of what makes a company work successfully is very different to thinking about social media as an addendum to what it does. It requires a new philosophy, language, media and communications literacy, tools and processes. There are companies which whether it be automotive; Local Motors, venture funding; GrowVC, scientific innovation; innocentive, YourEncore, or Topcoder which has NASA as a client, books; Amazon or book mooch, mobile marketing; Qustodian, trading; ebay, that have all embedded socialness into the DNA of the company to improve commercial success. So is it social media or social business – as answering that question might be more important than you think.

Related articles

• Trend for 2011: Collaborative story-telling on social media (reportr.net)
• Facebook Nation, Facebook World (lewrockwell.com)
• Gutenberg In The Middle East (andrewsullivan.theatlantic.com)
• The Gutenberg Bible. (jwitness.wordpress.com)

Here is the presentation that I gave.

As many of you know the No Straight Lines project is picking up apace (sxsw keynote) (Do Lecture) (Latin America tour – to come). As a consequence of the work I have been doing with a small team, we have identified that the connected and networked world presents a design challenge to existing companies but also to entrepreneurs – how business and entrepreneurship is taught and how it can be accelerated. The rise of networked platforms like GrowVC which are designed to unleash innovation via crowdfunding is but one example. Another is Local Motors, or indeed mobile developer communities which are bringing a different type of rocket fuel to the party. (also see dotOpen)

On 17th November I will give a keynote on No Straight Lines at Incubate 2.0 on business creation and organization – as what is clear to me, that the networked world must be addressed not through social media per se, but a much deeper and broader understanding of the networked and its implications. For example, how does one leverage open social systems, global connectivity, open innovation and its implications from a skills, tools, process and legal frameworks, and, lightweight (green) business practices to create companies in the future? We need to design and build smart organisations, and understand mutuality as a business model.

The benefits of designing the smart organisation, coupled with the smart business model – purpose built for the needs of 21st Century culture and commerce gets us to ask these types of questions:

1. How does a company decrease the cost to build a car 100 fold whilst also halving the time in development?
2. How does a company perfectly match supply and demand?
3. How does a company use its employees to achieve business and commercial success greater than a $billion ad campaign?
4. How does a fashion retailer make €83m from mobile phone sales?
5. How does a company achieve a 29%+ response rate to its marketing with the subsequent uplift in sales?
6. How does a company spend $60,000 and get a $45m return?
7. How does a hybrid business model of [1] Freemium [2] Subscription [3] micropayment work to generate significant revenues?

From an incubation perspective – incubation has been done traditionally within a space and mostly as a real estate play or an economic development play. Now there are virtual groups allowing and enabling rapid flows of information to be created and shared – networking simultaneously with the creation of multinational micro-corporation, with funding provided by crowds. I argue, the way to start a business today is by being networked, and the way to run these businesses is networked (which is more efficiently done when it was conceived in a networked environment than when you have to transition from a straight line business).

Rethinking Personal Data – is a brief outline of the initial stages of that investigation. in a post published by Telco 2.0 (also part of The Futures Agency), they write,

Given the speed at which technology and online user behaviour is developing and the slowness of regulators in keeping up, the project looks as much at legal/governance issues as commercial, technical and user acceptibilty issues.

In an event organised by the WEF the top 7 issues were:

1.) To create a global ‘trust framework’ for customer data and digital identities.
2.) To re-define the fundamental telco business model and the methods for industry commercial innovation.
3.) To define how to partner better with adjacent industries
4.) To develop more appropriate regulation for cross-border, cross-industry collaboration.
5.) To create a more compelling business case for (fixed/mobile broadband) infrastructure investment.
6.) To clarify the opportunity for Telco Cloud infrastructure.

Telco2.0 point out that, this is the sort of list that existing telco trade bodies can’t really conceive of, and which WEF is uniquely placed to support. But, the striking thing for the Telco 2.0 representative was how important customer data and business model innovation ranked in order of strategic priorities for the telecoms industry (as opportunities and challenges).

The post is well worth a read, and I picked this nugget

Jesse Schell described the importance of AR in a nutshell in his keynote for are2010:

“The whole point of AR is to see things from a different point of view…How can there be a more powerful art form than one that actually changes what you see?”

But how AR matures as a social experience will be the key to Jesse’s suggestion that:

“Augmented Reality will be one of the things that fundamentally define the 21st century”

I am not sure I agree with that statement, but then I say refined data is the black gold of the 21st Century, something that Gerd Leonhard calls data oil. Augmented reality is nothing without having access to and the ability to process vast amounts of dynamic data flows into Swiss Rolls of value.

However this paragraph is extremely insightful,

Bruce Sterling notes in the conversation below, location based social apps like, Four Square, are interesting because they are not “urban geography like Google’s satellite stare from above,” but rather “groups of citizens are doing portraits of their own region.” Augmented Reality, with its of lauded power to make the invisible visible is, of course, is the ideal tool for “citizen portraits” to the next level. Cory Doctorow described to me three years ago (see here) an “inverse surveillance society,” enabled by an augmented view – “where all the data from the positional and temporal characteristics of all the objects that we own were in aggregate visible and available so that we can mix and match them remix them understand them and have more agency in the world.”

If you are interested in this topic  – I do urge you to drop by and have a read there is much here to consider. For example,

Finding new ways to broker information – bring together needs with haves and different participants, empowered and disempowered  is., as Anselm discussed with me, one way to change our view of human to human, human to environment and human to civilization communication (particularly in light of this  “sobering account of how open data is used against the poor in Bangalore” that as @timoreilly noted recently OpenData Empowering the Empowered).

SMLXL on augmented reality

So its no surprise that

The New York Times Is Preparing Social News Service Dubbed News.me

The future of newsbrands?

In what could be a defining milestone in Indian entrepreneurial development domain – GrowVC, the ‘Virtual Silicon Valley’ software platform and world’s first-ever ‘Crowd-Funding’ and interaction platform for startups announced the launch of a local funding network in India, in association with Springboard Ventures – an ensemble of experts dedicated to promoting start-ups. Based around the same model as the existing global funding network Grow VC offers, the Indian local funding network will be the first of many “local” networks the company looks to launch within its wider global network in the coming months. Grow VC’s community platform for entrepreneurs who are looking to grow their early stage startups through the “crowd-funding” has already gathered considerable interest with hundreds of new sign-ups each month and active participation of  investors, startup service providers, advisors and entrepreneurs within the online community. Satish Kataria – Managing Director at Springboard Ventures, is quoted as saying,

It would be the first ever single platform to bring together the various entities which revolve around the creation and growth of start-ups while allowing them all to interact and work together with each-other. Besides uniting angel investors and entrepreneurs, this platform offers a first-time opportunity to various experts and consultancies to now come forward and offer their services to start-up community through innovations such as ‘Service Investments’.

More on GrowVC (here)